Client Services
At AllergyEHR, we understand superior service is just as important as a superior product. We have developed a unique team approach for building your custom solution and helping you seamlessly transition to an Electronic Medical Office (EMO).
This approach has been proven to ensure successful implementation and ongoing use of AllergyEHR for every customer.
Installation, training and ongoing support are all performed by a local team of AllergyEHR professionals.
Understanding Your Needs –
Before we can build a custom solution for your practice, we must clearly understand your needs and how your practice operates.
We begin with a consultation conducted by our local medical sales executives and IT professionals, followed by a thorough survey of your practice.
This comprehensive office evaluation will provide you with the necessary information to successfully build your complete EMO.
Our Implementation and Support teams are trained to listen to your needs and concerns—and respond quickly.
Building Your Solution –
Your local AllergyEHR Technical Manager will work on-site to implement your EMO and train you and your entire staff.
In addition to building your custom AllergyEHR system, we can provide you with all of your hardware and network requirements to complete your EMO. This means you'll have only one number to call for all of your technical needs.
Servicing for Success –
Making the transition from paper to electronic is not easy, but the right customer care can make the process seamless.
We have been servicing physicians for ten years and pride ourselves on outstanding customer satisfaction ratings.
We believe the key to our success is a combination of local support, customer dedication and vast technical knowledge.
Every member of our staff recognizes that the key to your satisfaction is working closely with you—making sure AllergyEHR understands your unique requirements and going the extra mile to meet those expectations.
These three values have long formed the foundation of AllergyEHR’s relationship with its customers.
Our superior products and services have been developed to provide innovative solutions and unsurpassed value.
This commitment characterizes our relationships from initial contact through implementation and ongoing support.
You can count on our professional and personal service during: